Education Design Labs | EMPATHY
Empathy includes the capacity to understand others' perspectives and feelings and to use this understanding to improve the quality of personal and professional relationships, behaviors, team cohesion, and performance.
Empathetic individuals exhibit four core sub-competencies:
- Listen actively to understand both verbal and nonverbal communication.
- Recognize and validate others’ feelings and perspectives.
- Identify the needs and values of others in personal and professional settings.
- Incorporate diverse perspectives to strengthen relationships and teamwork.
Emotional Awareness | Compassionate Listening | Relationship Building | Empathetic Response
